A team within the Office of the Chief Records Officer is in the process of conducting follow-up research to NARA Bulletin 2015-02: Guidance on Managing Electronic Messages. The Bulletin provides records management guidance for electronic messages, including text messaging and chat/instant messaging.
Has your agency begun discussing how you are approaching the management of electronic messages? NARA would like to talk to agencies about how they are managing electronic messages. We are interested in policies governing the use and management of electronic messaging; best practices; and examples of training or tip sheets. This research will inform future guidance products and potential GRS items.
If you are interested in setting up a meeting with the team, please contact Bethany Cron, Records Management Policy and Program Support Team, at Bethany.Cron@nara.gov no later than January 20, 2016.
Thank you for your help!