We are pleased to announce the release of the Electronic Messaging Compliance Assessment Toolkit [PDF]. [Word Version]
This toolkit is for agency stakeholders who make decisions about the procurement, use, management, and maintenance of electronic messaging applications, tools, or systems. This toolkit provides a list of potential stakeholders and their suggested responsibilities. These applications include chat services, mobile device messaging services, and messaging services on third-party applications, such as Signal, WhatsApp, Telegram, WeChat, and Snapchat.
Although there is no “one size fits all” solution for agencies to implement policies, processes, and procedures related to the use of electronic messaging, NARA created this toolkit to assist agencies when researching, procuring, implementing, and managing electronic messaging applications. Records management programs should collaborate with their legal, information technology, and other relevant stakeholders on all aspects of electronic messaging use.
If you have questions, please comment here or send an email to records.management@nara.gov.